This really is an outstanding example of the power of information architecture. Traditional intelligence focused on getting information up the chain of command, getting it analyzed, and getting a comprehensive plan back to the troops. However, this situation was too fluid, too fast, too rapidly changing to go through all that rigamarole. So, the oversight and aggregation process was automated.

This is fascinating for a couple of reasons:

First, it seems to highlight a general rule of technology: Once a process can’t move faster or be more flexible than automation, it will be subsumed. We have seen this a million times in a million different ways. Most of us have been a part of this process, either as an automator or being automated.

Second, it highlights how important it is for management and administration to improve as rapidly as the organizations they support. In the past, it has been the job of management to drive their subordinate organizations to improve, and often they did not hold themselves to the same standards. I can recall a time where the person who demanded that we automate everything possible required us to manually fill out and send an Excel spreadsheets that documented our progress.

I think that we are in the throws of new wave of organizational change based on newer, more flexible technologies like Wikis, Open Mapping Tools, and Social Networking. We should be seeing a lot more of stories like this in the MSM over the next year or so as it moves into the more public consciousness. And, in 24 months it will be a part of the common wisdom, and we won’t remember doing thing any differently.

The Economist has a great article about digital libraries and the effects of imprecision searching for information. Large voices have talked in great detail about the Long Tail of information on the web. That is, information doesn’t lose its value on the internet as quickly as it does elsewhere because it remains available forever. For example, an article printed in a newspaper could easily be lost in the dustbin of history simply because it can’t be easily indexed and read by the people who want to see it the most. The same information in a blog will be available through Google for the rest of eternity.

However, researchers have found that exactly the opposite is happening with scientific media. The number of links to older materials actually declined as it was moved from paper to the web. In other words, the newest, most popular material was linked to more often, creating a shorter tail than had otherwise existed. You can read the article itself for more details on the nature of the experiment itself.

I think that this study actually shows the value of inaccuracy in search. Humans don’t need less accurate information to do their job today. However, in the long term we need less accurate information in order to take us down paths we might not expect. The very act of turning pages in a book might allow some bit of information to catch the eye of the reader (either consciously or unconsciously) and take them down a path they might not otherwise have traveled. Think ask.com and iTunes cover flow vs. the bubble sort.

IMHO, this highlights the fact that the brain needs a level of accuracy in order to function, but also requires a bit of fuzziness in order to grow and thrive. This is just a part of our biology and our cognition. As Information Architects, we need to understand this in order to build the right systems for people.

According to the article:

Software installed in the refrigerated box connects the student IDs and purchase data to Horizon’s point of sale servers, which automatically track students’ prepaid account IDs, along with information on whether a student qualifies for free or discounted lunch rates based on household income. School districts get reimbursed by the government for a fraction of the discounted cost when they sell a balanced meal–under USDA rules, three of five of a bread, protein, dairy or fruit and vegetables–to low-income students.

Finally, and this is the selling point for parents who want oversight of their child’s eating habits, parents can log onto a secure Web site, called MealPayPlus, to see what their child ate for lunch, or how they snacked on any given day. They can also add money to their child’s account directly on the Web site

This is a very, very cool idea and a true win-win-win for school districts, parents, and children.  The kind of solution that really can only be done with integrated technology and cooperation between everyone involved.  The only losers here are the existing vending industry and suppliers.  They have stubbornly insisted on delivering food that maximizes their profits and tried to lock them in with exclusive contracts and payments to schools that border on bribes.

Kudos to HorizonOne for their innovation and vision!

The hype about EC2 is that it enables people to ‘rent-a-cloud’, paying for and using as many or as few servers as they wish at any given time.  The problem is that currently these servers are limited in ways that seem minor until you start working with them on practical matters.  This is really visible when working with data and databases on EC2, essentially you have to either change either your tools or your paradigm.  The problem then becomes one of economics, where you try to balance the savings from renting a server and storage against the cost of solving a problem with tools that require a lot of customization.
I would love to be a part of the WeoCEO beta, and see how things work along with S3Infinidisk.  If the problems of addresssing and persistence are solved, then we truly have the ability to scale easily without large-scale customization.  Taking care of these is a giant leap forward, and will help EC2 truly live up to the hype that it has generated in the developer community.