Communication in IT

The Data Doghouse had an interesting point in Data Integration Myth #5. The article discusses the (often unmet) need for communication within data-related projects. The author believes (and I totally agree) that often technologists believe that they don’t have to talk up the benefits of their work because:

… this project will benefit the business users, there’s no need to market it to them.

In most architecture-related projects, there are (at least) two distinct consumers: technologists and business users. It is critically important that you communicate effectively with both of these audiences, as they will ultimately determine your long-term success. A well run project that creates a terrible infrastructure will not be successful in the long term. The same goes for a project that goes horribly over budget and creates the best technology ever seen.

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